Cookies Policy

Last updated: 23 May 2018

The Fontlab Ltd., Inc (“FontLab,” “us,” “we,” or “our”) web sites are www.fontlab.com, store.fontlab.com, forum.fontlab.com, support.fontlab.com, help.fontlab.com, blog.fontlab.com, and other web sites ending in “fontlab.com” (“our web sites” or “fontlab.com”).

Our web sites, like many others, use small files called “cookies.” Fontlab uses these cookies for a variety of purposes. They allow us to provide you with a better experience when you visit our web sites, and help us to improve our sites. By continuing to browse our web sites, you are agreeing to our use of cookies.

If you do not agree to our use of cookies, stop browsing our web sites, and you may use information linked below to delete our cookies (ideally after closing this window).

This document explains what cookies are, how we use cookies, how third-parties we partner with may use cookies on our web sites, your choices regarding cookies, and where to get more information about cookies.

NOTE: Our full Privacy Policy is a separate document, as are the general Terms & Conditions of using our web site.

What are cookies?

Cookies are small text files sent to your web browser by websites you visit. Each cookie file is stored by your web browser and allows fontlab.com or a third-party we work with to recognize you, and make your next visit easier and the fontlab.com sites more useful to you.

Cookies can be “persistent” or “session” cookies. Session cookies are deleted as soon as you close your web browser, while persistent cookies remain on your computer or mobile device afterwards, so they can continue working for future browser sessions.

How FontLab uses cookies

When you use and access fontlab.com, we may place a number of cookie files in your web browser.

We may use both session and persistent cookies on fontlab.com and we use different types of cookies to run fontlab.com:

  • Essential cookies. We may use cookies to remember information that changes the way fontlab.com behaves or looks, such as a user's language preference on fontlab.com.
  • Accounts-related cookies. We and our partners use account-related cookies to authenticate users for our store, support, forum, blog, and other sections of fontlab.com. We may also use cookies to remember information that changes the way fontlab.com behaves or looks.
  • Analytics cookies. We may use analytics cookies to track information how fontlab.com is used so that we can make improvements. We may also use analytics cookies to test new pages, features or new functionality of fontlab.com to see how our users react to them.

Third-party cookies

In addition to our own cookies, we use third-party cookies to report usage statistics for fontlab.com, and to enable our externally-hosted services. Google Analytics: We use Google Analytics cookies for analytics as described above.

  • General—Google Analytics: We use Google Analytics cookies for analytics as described above.
  • Support—Freshdesk: We use Freshdesk, by Freshworks, to provide our support portal and all content hosted at support.fontlab.com, including the accounts used for logging into support.fontlab.com. See the Freshworks privacy notice and their cookie policy.
  • Store—2Checkout: We use 2Checkout as our primary shopping cart partner, and they use cookies for a variety of functions, including the shopping cart session, and other features relating to payment. Blocking cookies may affect your ability to use our standard 2Checkout shopping experience; if you block cookies and you find you cannot complete your purchase through 2Checkout, contact us. 2Checkout’s cookie usage information is in their privacy policy.
  • Store—CleverBridge: Although our primary store is 2Checkout, we also use CleverBridge as a backup store, and for some less common purchases. Note that the FontLab CleverBridge store does not require that cookies be accepted to complete a purchase; if you need our help to reach a CleverBridge purchase page, contact us. See the Cleverbridge privacy policy (scroll down to “Cookies and Other Tracking Technologies”) for more information.\
  • Mail List Management—MailChimp: We use MailChimp to manage our mailing lists. When you modify your FontLab mailing list subscription/membership online, you may sometimes do this on the MailChimp site, which uses cookies.
  • Other cookies on third-party sites: We (or other users of the Services) may link or direct you to other sites that are not hosted under the FontLab name (*.fontlab.com) and are not directly controlled by us. These sites may use cookies. We do not, in general, attempt to track or monitor such third-party sites, which you visit at your own risk.

Your choices regarding cookies

If you’d like to delete cookies, or instruct your web browser to delete or refuse cookies, please visit the help pages of your web browser (links provided below).

Note that if you delete cookies or refuse to accept them, you might not be able to use all of the features we offer, you may not be able to store your preferences, and some of our pages might not display properly. This includes, but is not limited to, your ability to make purchases in our store, and signing in to (or remaining signed in to) our store, our support system and our forums.

To delete cookies from your web browser, visit the appropriate page from your browser vendor:

  • Google Chrome
  • Microsoft Internet Explorer: https://support.microsoft.com/kb/278835
  • Mozilla Firefox: https://support.mozilla.org/en-US/kb/delete-cookies-remove-info-websites-stored
  • Apple Safari: https://support.apple.com/kb/PH21411?locale=en_US

For any other web browser, please visit your web browser’s official web pages.

For more information about cookies

You can learn more about cookies from these third-party websites:

 

Print

EULA 2011 (old)

End User License Agreement

(effective 7 November 2011)

Do not use this software until you have carefully read and agree to the following terms and conditions. If you do not agree to the terms of this agreement, promptly return the software to the place that you obtained it for a refund. lf you open this package or use this software, you are bound to the terms of this agreement.

License

Fontlab Ltd. Inc. ("Fontlab") grants you the right to use the enclosed program (the "software"). You may not use, copy, modify, rent, sell or transfer the software or any portion thereof except as provided for in this agreement.

You may:

Use the software on a single microcomputer.

Copy the software solely for archival or backup purposes.

Modify the program and/or merge it into another program for your use on a single machine. Any portion of this program merged into another program will continue to be subject to the terms and conditions of this licensing agreement.

Transfer the program and license to another party if the other party agrees to accept the terms and conditions of this license agreement. If you transfer the program you must at the same time transfer the software manual and either transfer all copies (whether imprinted or machine readable form) to the same party or destroy any copies not transferred. This includes all modifications and portions of the program contained or merged into other programs.

You may not:

Use the software or cause the software to be used on more than one computer at the same time, including using the software across a network system.

Sub-license the software.

Reverse engineer, decompile, or disassemble the software.

Rent, loan, lease, modify, distribute, or create derivative works from the software.

Copy the software or manual except as provided in this agreement.

Permit simultaneous use of the software by more than one user.

Reveal the serial number of your license to any other person.

Sample Code

    With regard to any JavaScript, CSS and ActionScript routines produced by the software ("web sample code"), the font hinting code and the advanced typographic layout feature code automatically produced by the software and any sample fonts bundled with the software ("font sample code"), and other portions of the software that are identified as sample code, Fontlab 
Ltd. Inc. grants you additional rights: unless otherwise set forth in the documentation relating to such code or in a separate license agreement, you may modify, copy and distribute the sample code (modified or unmodified) only if all of the following conditions are met: (i) you do not include the web sample code in any product or application designed for website development; (ii) you do not include the font sample code in any product or application designed for font development; and (iii) you do not use the Fontlab name, logos or other Fontlab trademarks to market your products or software. You agree to indemnify, hold harmless and defend Fontlab from and against any loss, damage, claims or lawsuits, including attorney's fees, that arise 
or result from the use or distribution of sample code, your products or software.

Copyright

Title to the software and all copies thereof remains with Fontlab Ltd. Inc. or its vendors. The software and manual are copyrighted and are protected by United States copyright laws and international treaty provisions. You may not remove the copyright notice from the software. You agree to prevent any unauthorized copying of the software.

Warranty

The software is provided as is without warranty of any kind, either expressed or implied, including but not limited to the implied warranties of merchantability and fitness for a particular purpose. Neither Fontlab Ltd. Inc. nor its vendors shall be liable for any loss of profits, loss of use, interruption of business, nor for indirect, special, incidental or consequential damages of any kind whether under this agreement or otherwise. In no event shall Fontlab's liability for all damages exceed the amount paid for this license to the software.

Fontlab warrants that the media on which the software is furnished will be free from defects in materials and workmanship under normal use for a period of ninety (90) days from the date of purchase. Fontlab's entire liability and your exclusive remedy shall be the replacement of the software if the media on which the software is furnished proves to be defective. This warranty is void if the media defect has resulted from accident, abuse, or misapplication. Any replacement of media will be warranted for the remainder of the original warranty period or thirty (30) days.

Export Law Assurances

You may not use or otherwise export or reexport the software except as authorized by United States law and the laws of the jurisdiction in which the software was obtained. The software may not be used or otherwise exported or reexported (i) into (or to a national or resident of) a United States embargoed country or (ii) to anyone on the Treasury Department's list of Specially Designated Nationals or the U.S. Department of commerce's Table of Denial Orders. By using the software you represent and warrant that you are not located in, under control of, or a national or resident of any such country or on any such list.

Audit

Fontlab reserves the right to conduct or have conducted audits to verify your compliance with this agreement.

Termination of this license

Fontlab may terminate this license at any time if you are in breach of any of its terms or conditions. Upon termination, you will immediately destroy the software and manual or return all copies of the software and manual to Fontlab along with any copies you have made.

Complete agreement

This license constitutes the complete agreement between the parties with respect to the use of the software and supercedes all prior or contemporaneous understandings. No amendment to or modification of this license will be binding unless in writing and signed by Fontlab Ltd. Inc.

Applicable laws

This agreement is governed by the laws of the State of Washington of the United States, including patent and copyright laws. Any claim arising out of this agreement will be brought in Seattle, Washington, USA.

Print

EULA 2007 (old)

Fontlab Software License Agreement

Revised 17 November 2007

By opening this package or using this software, you are agreeing to be bound by the terms of this agreement. Do not use this software until you have carefully read and agree to the following terms and conditions. If you do not agree to the terms of this agreement, promptly return the software to the place that you obtained it for a refund. lf you open this package or use this software, you are bound to the terms of this agreement.

License

Fontlab Ltd. Inc. ("Fontlab") grants you the right to use the enclosed program (the "software"). You may not use, copy, modify, rent, sell or transfer the software or any portion thereof except as provided for in this agreement.

You may:

Use the software on a single microcomputer.

Copy the software solely for archival or backup purposes.

Modify the program and/or merge it into another program for your use on a single machine. Any portion of this program merged into another program will continue to be subject to the terms and conditions of this licensing agreement.

Transfer the program and license to another party if the other party agrees to accept the terms and conditions of this license agreement. If you transfer the program you must at the same time transfer the software manual and either transfer all copies (whether imprinted or machine readable form) to the same party or destroy any copies not transferred. This includes all modifications and portions of the program contained or merged into other programs.

You may not:

Use the software or cause the software to be used on more than one computer at the same time, including using the software across a network system.

Sub-license the software.

Reverse engineer, decompile, or disassemble the software.

Rent, loan, lease, modify, distribute, or create derivative works from the software.

Copy the software or manual except as provided in this agreement.

Permit simultaneous use of the software by more than one user.

Reveal the serial number of your license to any other person.

Sample Code

    With regard to any JavaScript, CSS and ActionScript routines produced by the software ("web sample code"), the font hinting code and the advanced typographic layout feature code automatically produced by the software and any sample fonts bundled with the software ("font sample code"), and other portions of the software that are identified as sample code, Fontlab
Ltd. Inc. grants you additional rights: unless otherwise set forth in the documentation relating to such code or in a separate license agreement, you may modify, copy and distribute the sample code (modified or unmodified) only if all of the following conditions are met: (i) you do not include the web sample code in any product or application designed for website development; (ii) you do not include the font sample code in any product or application designed for font development; and (iii) you do not use the Fontlab name, logos or other Fontlab trademarks to market your products or software. You agree to indemnify, hold harmless and defend Fontlab from and against any loss, damage, claims or lawsuits, including attorney's fees, that arise
or result from the use or distribution of sample code, your products or software.

Copyright

Title to the software and all copies thereof remains with Fontlab Ltd. Inc. or its vendors. The software and manual are copyrighted and are protected by United States copyright laws and international treaty provisions. You may not remove the copyright notice from the software. You agree to prevent any unauthorized copying of the software.

Warranty

The software is provided as is without warranty of any kind, either expressed or implied, including but not limited to the implied warranties of merchantability and fitness for a particular purpose. Neither Fontlab Ltd. Inc. nor its vendors shall be liable for any loss of profits, loss of use, interruption of business, nor for indirect, special, incidental or consequential damages of any kind whether under this agreement or otherwise. In no event shall Fontlab's liability for all damages exceed the amount paid for this license to the software.

Fontlab warrants that the media on which the software is furnished will be free from defects in materials and workmanship under normal use for a period of ninety (90) days from the date of purchase. Fontlab's entire liability and your exclusive remedy shall be the replacement of the software if the media on which the software is furnished proves to be defective. This warranty is void if the media defect has resulted from accident, abuse, or misapplication. Any replacement of media will be warranted for the remainder of the original warranty period or thirty (30) days.

Export Law Assurances

You may not use or otherwise export or reexport the software except as authorized by United States law and the laws of the jurisdiction in which the software was obtained. The software may not be used or otherwise exported or reexported (i) into (or to a national or resident of) a United States embargoed country or (ii) to anyone on the Treasury Department's list of Specially Designated Nationals or the U.S. Department of commerce's Table of Denial Orders. By using the software you represent and warrant that you are not located in, under control of, or a national or resident of any such country or on any such list.

Audit

Fontlab reserves the right to conduct or have conducted audits to verify your compliance with this agreement.

Termination of this license

Fontlab may terminate this license at any time if you are in breach of any of its terms or conditions. Upon termination, you will immediately destroy the software and manual or return all copies of the software and manual to Fontlab along with any copies you have made.

Complete agreement

This license constitutes the complete agreement between the parties with respect to the use of the software and supercedes all prior or contemporaneous understandings. No amendment to or modification of this license will be binding unless in writing and signed by Fontlab Ltd. Inc.

Applicable laws

This agreement is governed by the laws of the State of Washington of the United States, including patent and copyright laws. Any claim arising out of this agreement will be brought in Seattle, Washington, USA.

Print

Privacy Policy

Effective 24 May 2018

FontLab Ltd. Inc. (“FontLab,” “us,” “we,” or “our”) takes the privacy and protection of personal information seriously.

FontLab sells software licenses and related physical materials (the “Products”), and provides related information. We also operate fontlab.com websites (the “Service” or “Services”), including our store, forum, help, support, blog, old, www, and any other websites ending in “fontlab.com.” By using the Service & Products, you agree to the collection and use of information in accordance with this policy.

We use your Personal Information for providing and improving the Service and FontLab products. We will not use or share your information with anyone except as described in this Privacy Policy.

Unless otherwise defined in this Privacy Policy, terms used in this Privacy Policy have the same meanings as in our Terms & Conditions, which also govern use of our Service and Products. You can find our Terms & Conditions at https://www.fontlab.com/terms.

Our Privacy Policy includes our Cookie Policy, at https://www.fontlab.com/cookies.

What this Privacy Policy Covers

This Privacy Policy describes our collection, use and disclosure of Personal Information, Anonymous Information and Font Data when you use our Service & Products. It does not apply to use of your Personal or Anonymous Information or Font Data collected by third parties that we do not own or control (but it does provide a list of some third parties whose services we directly use).

More Definitions

Personal Data / Personal Information: Means data about a living individual who can be identified from those data (or from those combined with other information either in our possession or likely to come into our possession).

Usage Data: Data collected automatically either generated by the use of the Service or from the Service infrastructure itself (for example, the duration of a page visit).

Data Controller: a natural or legal person who (either alone or jointly or in common with other persons) determines the purposes for which and the manner in which any personal information are, or are to be, processed. For the purpose of this Privacy Policy, we are a Data Controller of your Personal Data.

Data Processor (or Service Provider): any natural or legal person who processes the data on behalf of the Data Controller. For the purpose of this Privacy Policy, any natural our legal person who processes data on our behalf.

Data Subject (or User): any living individual who is using our Service and is the subject of Personal Data.

Information Collection & Use

We collect several different types of information for various purposes to provide and improve our Products and Services to you:

  • Personal Data / Information
  • Fonts & Crash Reports
  • Usage Data
  • Cookies

Each of these is described further below.

Personal Data / Information

While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you (“Personal Data”). Such personally identifiable information may include, but is not limited to:

  • Email address
  • First name and last name
  • Telephone number
  • Address, State/Province, ZIP/Postal code, City
  • Cookies (see our Cookie Policy) and Usage Data (see below)
  • Fonts (see below)
  • Crash reports (see below)

We may use your Personal Information and other information you give us to:

  • enable you to license (“purchase”) our Products
  • respond to your requests for technical support, sales, information and other assistance;
  • improve the functioning, features, and performance of our Products and Services;
  • enable third parties to perform business functions on our behalf, including financial transactions
  • Contact you with newsletters, marketing or promotional materials and other information that may be of interest to you. You may opt out of receiving such communications from us by following the unsubscribe link or instructions provided in list-based email we send.

We may also create Anonymous Information from your Personal Information, by omitting data that makes your information personally identifiable.

We do not collect “special categories” of data that qualify for additional protections under Article 9 and 10 of the European General Data Protection Regulation. While we cannot prevent users from sharing such information, whether privately with us, or in public (forum posts, blog comments, etc.), we neither solicit nor aggregate such information.

Usage Data

We may also collect information how the Service is accessed and used (“Usage Data”). This Usage Data may include information such as your computer's Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers and other diagnostic data.

Crash Reports & Fonts

We recognize that fonts may be protected by copyright, trademark, and design rights (including US Design Patents and EU Community design rights). You should be aware of this as well, if you intend to modify third-party fonts using software licensed to you by FontLab.

A “crash” occurs when a program or your computer itself stops operating suddenly and unexpectedly. A crash report is a text file or screen of text created either automatically or on request by your computer in the event of a crash. To give you technical support and/or to address bugs in our Products and Services, we may ask you to provide a crash report.

The crash report includes detailed technical information about your computer, computer peripherals, operating system, and other programs and utilities resident at the time of the crash. It also contains detailed technical information about the operation of programs at the time of the crash.

To give you technical support and/or to address bugs in our Products and Services, we may ask you to provide: digital fonts that you are using with our Products and/or Services; and/or crash reports on crashes that occurred while using our Products and/or Services; and/or other information about your computer environment or your font creation process, to us. Fonts, crash reports and other information provided to us for such purposes will only be used for those purposes; we will not redistribute them to persons other than our staff (including our contractors), nor use them for any other purposes, without explicit permission to do so.

In some cases, if a problem involves third-party software (including but not limited to third-party operating systems and third-party libraries used in our Products), we may additionally ask your permission to share your font and/or crash report and/or other information with a third party. We will only share these things with third parties with your permission.

We expect that you will only provide us with fonts if you have the legal right to do so, either by ownership, appropriate license, or other explicit permission of the rights-holder. Further, you will only give us permission to share a font with a third party if you have the right to grant such permission.

Fonts and other information provided to us for such purposes will only be used for those purposes; we will not redistribute them to persons other than our staff (including our contractors), nor use them for any other purposes, without explicit permission to do so.

Cookies

Cookies are files with small amounts of data, which may include an anonymous unique identifier. Cookies are sent to your web browser from a web site, and stored on your computer. See our Cookie Policy for details on how we use cookies.

Our Use of Data

FontLab uses collected data to:

  • provide and maintain our Products and Services
  • notify you about changes to our Products and Services
  • To allow you to participate in interactive features of our Products and Services, when you choose to do so
  • provide customer support to you
  • gather information so that we can improve our Products and Services
  • monitor the usage of our Services
  • detect, prevent and address technical issues in our Products and Services
  • provide you with news, upgrade offers, special offers and general information about goods, services and events similar or related to those that you have already purchased or enquired about, unless you have opted not to receive such information

Legal Basis for Processing Personal Data Under General Data Protection Regulation (GDPR)

If you are from the European Economic Area (EEA), our legal basis for collecting and using the personal information described in this Privacy Policy depends on the Personal Data we collect and the specific context in which we collect it.

We may process your Personal Data because:

  • We need to perform a contract with you
  • You have given us permission to do so
  • The processing is in our legitimate interests and it’s not overridden by your rights
  • For payment processing purposes
  • To comply with the law

Retention of Data

We will retain your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy.

We will retain and use your Personal Data to the extent necessary:

  • to maintain records of current software licensees for our Products. This is required to determine your entitlement to free technical support, to provide you with your serial number(s) in the event that you lose or misplace yours, to determine your eligibility for discounts on upgrades/crossgrades, and other common software licensing needs.
  • to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws)
  • to resolve disputes
  • and to enforce our legal agreements and policies

We also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period of time, except when this data is used to strengthen the security or to improve the functionality of our Service, or we are legally obligated to retain this data for longer time periods.

Transfer of Data

Your information, including Personal Data, may be transferred to — and maintained on — computers located outside of your state, province, country or other governmental jurisdiction, where the data protection laws may differ than those of your jurisdiction.

If you are located outside Panama and choose to provide information to us, please note that we transfer some data, including Personal Data, to Panama and process it there.

Your consent to this Privacy Policy, followed by your submission of such information, represents your agreement to that transfer.

We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy, and no transfer of your Personal Data will take place to an organization or a country unless there are adequate controls in place, including the security of your data and other personal information.

Disclosure of Data

Business Transaction

If FontLab is involved in a merger, acquisition or asset sale, your Personal Data may be transferred. In such an event, we will notify you before your Personal Data is transferred and becomes subject to a different Privacy Policy.

Disclosure for/to Law Enforcement

Under certain circumstances, we may be required to disclose your Personal Data if required to do so by law or in response to valid requests by public authorities (e.g. a court or a government agency).

Other Legal Needs

FontLab Ltd., Inc. may disclose your Personal Data in the good faith belief that such action is necessary to:

  • comply with a legal obligation
  • protect and defend the rights or property of FontLab Ltd., Inc.
  • prevent or investigate possible wrongdoing in connection with the Service
  • protect the personal safety of users of the Service or the public
  • protect against legal liability

Security of Data

The security of your data is important to us, but remember that no method of transmission over the Internet, or method of electronic storage, is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.

“Do Not Track” Signals

Our Services do not currently support Do Not Track. This is a preference you can set in your web browser to inform websites that you do not want to be tracked.

Your Data Protection Rights Under the General Data Protection Regulation (GDPR)

If you are a resident of the European Economic Area (EEA), you have certain data protection rights. If you reside elsewhere, FontLab will still treat you as if you have the same rights. We aim to take reasonable steps to allow you to correct, amend, delete, or limit the use of your Personal Data.

If you wish to be informed what Personal Data we hold about you, and/or you wish us to remove it from our systems, please This email address is being protected from spambots. You need JavaScript enabled to view it..

In certain circumstances, you have the following data protection rights:

  • The right to access, update or to delete the information we have on you. Whenever made possible, you can access, update or request deletion of your Personal Data directly within your account settings section. If you are unable to perform these actions yourself, please This email address is being protected from spambots. You need JavaScript enabled to view it. to assist you.
  • The right of rectification. You have the right to have your information corrected, if that information is inaccurate or incomplete.
  • The right to object. You have the right to object to our processing of your Personal Data.
  • The right of restriction. You have the right to request that we restrict the processing of your personal information.
  • The right to data portability. You have the right to be provided with a copy of the information we have on you in a structured, machine-readable and commonly used format.
  • The right to withdraw consent. You also have the right to withdraw your consent at any time where we relied on your consent to process your personal information.

Please note that we may ask you to verify your identity before responding to such requests.

If you are a resident of the European Economic Area (EEA), you have the right to complain to a Data Protection Authority about our collection and use of your Personal Data. For more information, please contact your local data protection authority in the EEA.

Service Providers & Third-Party Sites

We employ third party companies and individuals (“Service Providers”) to facilitate our Service & Products, to provide Services on our behalf, to perform Service- or Product-related services, and/or to assist us in analyzing how our Service and/or Products are used.

These third parties have access to your Personal Information only to perform these tasks on our behalf, and are obligated not to disclose or use it for any other purpose.

Analytics

We may use third-party Service Providers to monitor and analyze the use of our Service.

Web site analytics: Google Analytics. We make some use of Google Analytics on portions of our Service. Google Analytics is a web analytics service, offered by Google, that tracks and reports website traffic. Google uses the data collected to track and monitor the use of our Service. This data is shared with other Google services. Google may use the collected data to contextualize and personalize the ads of its own advertising network.

You can opt-out of making your activity on the Service available to Google Analytics by installing the Google Analytics opt-out browser add-on. The add-on prevents the Google Analytics JavaScript (ga.js, analytics.js, and dc.js) from sharing information with Google Analytics about visits activity.

For more information on Google’s privacy practices, visit the Google Privacy Terms web page.

Payments

Some of our Products and/or Services require payment. In such cases, we use third-party services for payment processing and sometimes store services (e.g. payment processors).

We do not store or collect your payment card details. That information is provided directly to our third-party payment processors whose use of your personal information is governed by their Privacy Policy. These payment processors adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, Mastercard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of payment information.

The payment processors we work with are:

  • Primary store payment processor: 2Checkout. Our store system directs our direct sales through 2Checkout. 2Checkout’s privacy policy.
  • Secondary store system and payment processor: CleverBridge. We handle custom pricing, as well as a few older and lower-volume products and bundles, by directing users to a separate store hosted by CleverBridge. CleverBridge’s privacy policy.
  • Optional Payment Processor: PayPal. Regardless of the store system, you may choose to pay via PayPal, in which case we use their payment system. PayPal’s privacy policy.

Other Systems

  • Support system: FreshDesk. Our support portal (https://support.fontlab.com) is hosted by FreshDesk, a service of Freshworks. They store your support account information, support “tickets” and files you submit to the support system. Freshworks’ privacy policy.
  • Customer (Email) Lists: MailChimp & Constant Contact. We have been using Constant Contact for customer list management (read Constant Contact’s privacy policy). Most future list management will be done through MailChimp (read MailChimp’s privacy policy). Our customer lists may include your name, email address(es), physical address(es), and telephone number(s), as well as which product lists you are on.
  • Forums: forum.fontlab.com. We operate forums (https://forum.fontlab.com) for users of our software. Your posts on these forums are publicly viewable.

Links to Other Sites

Our Products and Services contain links to other sites that are not operated by us. If you click on a third-party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit.

We have no control over, and assume no responsibility for, the content, privacy policies or practices of any third party sites or services.

Children’s Privacy

Our Service does not address anyone under the age of 18 (“Child” or “Children”).

We do not knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian and you are or become aware that your Child/Children have provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from Children without verification of parental consent, we will take steps to remove that information from our servers, or update it to instead reference appropriate parents (with their consent).

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.

We will let you know via email and/or a prominent notice on our Service, prior to the change becoming effective and update the "effective date" at the top of this Privacy Policy.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Contact Us

If you have any questions about this Privacy Policy, please contact us by email at This email address is being protected from spambots. You need JavaScript enabled to view it..

Print

  • 1
  • 2