Cookies Policy

Last updated: 23 May 2018

The Fontlab Ltd., Inc (“FontLab,” “us,” “we,” or “our”) web sites are www.fontlab.com, store.fontlab.com, forum.fontlab.com, support.fontlab.com, help.fontlab.com, blog.fontlab.com, and other web sites ending in “fontlab.com” (“our web sites” or “fontlab.com”).

Our web sites, like many others, use small files called “cookies.” Fontlab uses these cookies for a variety of purposes. They allow us to provide you with a better experience when you visit our web sites, and help us to improve our sites. By continuing to browse our web sites, you are agreeing to our use of cookies.

If you do not agree to our use of cookies, stop browsing our web sites, and you may use information linked below to delete our cookies (ideally after closing this window).

This document explains what cookies are, how we use cookies, how third-parties we partner with may use cookies on our web sites, your choices regarding cookies, and where to get more information about cookies.

NOTE: Our full Privacy Policy is a separate document, as are the general Terms & Conditions of using our web site.

What are cookies?

Cookies are small text files sent to your web browser by websites you visit. Each cookie file is stored by your web browser and allows fontlab.com or a third-party we work with to recognize you, and make your next visit easier and the fontlab.com sites more useful to you.

Cookies can be “persistent” or “session” cookies. Session cookies are deleted as soon as you close your web browser, while persistent cookies remain on your computer or mobile device afterwards, so they can continue working for future browser sessions.

How FontLab uses cookies

When you use and access fontlab.com, we may place a number of cookie files in your web browser.

We may use both session and persistent cookies on fontlab.com and we use different types of cookies to run fontlab.com:

  • Essential cookies. We may use cookies to remember information that changes the way fontlab.com behaves or looks, such as a user's language preference on fontlab.com.
  • Accounts-related cookies. We and our partners use account-related cookies to authenticate users for our store, support, forum, blog, and other sections of fontlab.com. We may also use cookies to remember information that changes the way fontlab.com behaves or looks.
  • Analytics cookies. We may use analytics cookies to track information how fontlab.com is used so that we can make improvements. We may also use analytics cookies to test new pages, features or new functionality of fontlab.com to see how our users react to them.

Third-party cookies

In addition to our own cookies, we use third-party cookies to report usage statistics for fontlab.com, and to enable our externally-hosted services. Google Analytics: We use Google Analytics cookies for analytics as described above.

  • General—Google Analytics: We use Google Analytics cookies for analytics as described above.
  • Support—Freshdesk: We use Freshdesk, by Freshworks, to provide our support portal and all content hosted at support.fontlab.com, including the accounts used for logging into support.fontlab.com. See the Freshworks privacy notice and their cookie policy.
  • Store—2Checkout: We use 2Checkout as our primary shopping cart partner, and they use cookies for a variety of functions, including the shopping cart session, and other features relating to payment. Blocking cookies may affect your ability to use our standard 2Checkout shopping experience; if you block cookies and you find you cannot complete your purchase through 2Checkout, contact us. 2Checkout’s cookie usage information is in their privacy policy.
  • Store—CleverBridge: Although our primary store is 2Checkout, we also use CleverBridge as a backup store, and for some less common purchases. Note that the FontLab CleverBridge store does not require that cookies be accepted to complete a purchase; if you need our help to reach a CleverBridge purchase page, contact us. See the Cleverbridge privacy policy (scroll down to “Cookies and Other Tracking Technologies”) for more information.\
  • Mail List Management—MailChimp: We use MailChimp to manage our mailing lists. When you modify your FontLab mailing list subscription/membership online, you may sometimes do this on the MailChimp site, which uses cookies.
  • Other cookies on third-party sites: We (or other users of the Services) may link or direct you to other sites that are not hosted under the FontLab name (*.fontlab.com) and are not directly controlled by us. These sites may use cookies. We do not, in general, attempt to track or monitor such third-party sites, which you visit at your own risk.

Your choices regarding cookies

If you’d like to delete cookies, or instruct your web browser to delete or refuse cookies, please visit the help pages of your web browser (links provided below).

Note that if you delete cookies or refuse to accept them, you might not be able to use all of the features we offer, you may not be able to store your preferences, and some of our pages might not display properly. This includes, but is not limited to, your ability to make purchases in our store, and signing in to (or remaining signed in to) our store, our support system and our forums.

To delete cookies from your web browser, visit the appropriate page from your browser vendor:

  • Google Chrome
  • Microsoft Internet Explorer: https://support.microsoft.com/kb/278835
  • Mozilla Firefox: https://support.mozilla.org/en-US/kb/delete-cookies-remove-info-websites-stored
  • Apple Safari: https://support.apple.com/kb/PH21411?locale=en_US

For any other web browser, please visit your web browser’s official web pages.

For more information about cookies

You can learn more about cookies from these third-party websites:

 

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