Frequently Asked Question - I don't know what my serial number is what should I do?

I don't know what my serial number is what should I do?

We can look it up for you, but this takes up our staff's time, so we ask you to please pay a $5.95  charge for misplaced software or serial numbers.  When filling out the form please include all the information you have (name, company name, order date, product name, version and platform) to help us locate your particular order information.