Frequently Asked Question - My serial number is not being accepted.
My serial number is not being accepted.
There are a couple of reasons why a serial number would not be accepted. The most common one is that the serial number is not being inputed with the correct numbers and/or letters. For instance using a capital o instead of a 0 (zero) in the sequence.
Many times people try using their product code instead of their serial number. A product code is in this format: FG5M-00001243 and a serial number will have this format: FG5M ABCD EFGH IJKL MNOP.